Front Light Error E13 — Don’t Swap the Headlight Yet
E13 is a front-light warning. Check what you can see and ask support before buying a replacement.
Applies to: D-series · Error code: E13
E13 Error? Don't Swap the Headlight Yet — Check This First — if the player does not load, open the video on YouTube.
What E13 means
E13 means a front-light-related fault. It can involve the light or its wiring; the code alone does not identify the part that needs replacing.
What you can check
- With the bike stationary, note whether the headlight turns on normally. Do not handle wires while the power is on.
- Turn off the bike and unplug any charger from the wall. Look for a visibly loose plug, damaged cable or moisture around the headlight.
- If you see water, corrosion, burnt marks or damaged pins, stop using the affected equipment and contact support. Do not open the lamp or try to straighten pins.
- Send support a photo of the code and headlight. Tell us if the problem began after rain, washing or a fall.
Do not ride where working lights are needed while the light is faulty. Ask support before ordering a headlight or testing the electrical circuit.