CEMOTO Won’t Turn On — What to Check First
First check whether the display is completely off or the display is on but the bike will not move.
Applies to: D-series and eBikes
CEMOTO Won’t Turn On? What Would You Check First? — if the player does not load, open the video on YouTube.
Is the display off, or is the bike not moving?
These are different problems. Start with the section that matches your bike.
The display does not turn on
- Follow your model's normal start-up steps. Check the key, bike power switch and battery switch, if fitted.
- Turn off the bike and unplug the charger from the wall. Check that the battery is properly seated and locked in place.
- If the battery needs charging, let it cool after riding and use the original charger.
- Look for visible damage or an obviously loose plug. Do not open the battery, controller or fuse compartment.
- If the display stays off, contact support with your model and a short video of what happens when you turn it on.
The display is on, but the bike will not move
- On models with a non-driving gear 0, follow the model instructions to select a riding mode. On the D02 shown in the assembly guide, press + to select gear 1. This does not explain a completely blank display.
- Check the normal position of the stop switch and side stand, if fitted. Never bypass a safety switch.
- With the bike off, check that both brake levers and the throttle return freely. Do not ride if a control sticks.
- Photograph any error code and follow its help page. If the problem remains, contact support.
Keep the bike stationary while checking. Do not hold the throttle open while turning on the bike or changing modes.