CEMOTO Documentation Center
Official product documentation, service guides and technical support for CEMOTO electric bikes, electric dirt bikes and e-scooters.
This is the official CEMOTO Help Center for products sold through CEMOTORIDE, the CEMOTO retail and rider-support platform. CEMOTO is the global brand. Manufacturing, wholesale and OEM/ODM inquiries are handled through CEMOTOBIKE, the CEMOTO manufacturing and B2B platform. Product manuals and support articles are maintained from official CEMOTO sources.
Popular tasks
| I want to… | Go to |
|---|---|
| Find the manual for my model | User Manuals |
| Watch a step-by-step video | Video Tutorials |
| Unbox and assemble my new bike | Unboxing & Assembly |
| Understand what is in the box | What's in the Box |
| Do the first-ride safety checks | Pre-Ride Inspection |
| Learn the display and error codes | Display & Error Codes |
| Fix a problem | Troubleshooting |
| Charge and care for the battery | Battery Care & Charging |
| Check my warranty or start a claim | Warranty |
| Return or cancel an order | Returns & Refunds |
| Find a compatible part | Spare Parts & Compatibility |
| Contact support | Contact & Support |
Browse by topic
First ride and setup
- Getting Started — Delivery, unboxing, setup, rider fit and first ride.
- Unboxing & Assembly — Assembly steps and first-ride preparation.
- What's in the Box — Included parts, tools and accessories.
- Pre-Ride Inspection — Safety checks before every ride.
Manuals and product documentation
- User Manuals — Owner manuals by product line and model.
- D-Series Electric Dirt Bikes — D02 Classic, D02 Track, D03 Pro and D03 Beast.
- Electric Bikes & Scooters — Commuter, mountain, fat-tire and folding models.
Maintenance and troubleshooting
- Maintenance — Battery, brakes, tires, torque, storage and cleaning.
- Maintenance Schedule — Recommended checks and service intervals.
- Battery Care & Charging — Charging, storage, safety and battery care.
- Troubleshooting — Symptoms, checks and technical guides.
- Display & Error Codes — Error meanings, first checks and repair videos.
- Video Tutorials — Step-by-step assembly, diagnostics and repair videos.
Orders, policies and support
- Shipping & Delivery — Shipping times, delivery and tracking help.
- Warranty — Coverage, exclusions and claims.
- Returns & Refunds — Returns, refunds and cancellations.
- Spare Parts & Compatibility — Parts, accessories and fitment.
- Range Calculator — Estimate range by model and riding conditions.
- Riding Laws & Compliance — Rules and legal considerations.
- Frequently Asked Questions — Common questions and quick answers.
- Contact & Support — Reach the CEMOTO support team.
- Affiliate Program & Creator Partnerships — Commission, applications and referral help.
Important safety notice
CEMOTO D-series electric dirt bikes are off-road vehicles intended for use on private land and closed tracks only. They are not sold as street-legal vehicles. Riding laws for electric dirt bikes vary significantly by country, state and municipality — it is the rider's responsibility to confirm local requirements before riding. See Riding Laws & Compliance.
Electric bikes (commuter, mountain and fat-tire models) are designed for on-road and improved-trail use. Always wear an approved helmet, and read the owner manual for your specific model before your first ride.
Notes on this documentation
- Language. All customer-facing content in this documentation center is written in English.
- Performance figures. Top speed, range and charge-time figures quoted throughout are manufacturer-stated maximums under controlled test conditions. They are not simultaneous guarantees. Actual performance varies with rider weight, terrain, temperature, tire pressure, battery condition and riding style.
- Specification changes. CEMOTO continuously improves its products. Specifications and manual content are subject to change without notice. Where an illustration or specification in a manual differs from the physical product, the physical product governs.
- Source of truth. Where this documentation and an official published policy differ, the policy currently published on cemotoride.com governs.