Getting Started
This section covers everything between your bike arriving and your first ride — unboxing, assembly, what should be in the carton, pre-ride safety checks and making sure the bike actually fits you.
In this section
| Page | What it covers |
|---|---|
| Unboxing & Assembly | Step-by-step assembly for D-series dirt bikes and eBikes, required tools, torque values and how much assembly is really involved |
| What's in the Box | Carton contents, packaging dimensions and weights, and what you need to supply yourself |
| Pre-Ride Inspection | The safety checklist to complete before every ride |
| Rider Fit & Sizing | Seat heights, rider height ranges and how to choose between models |
Before you start
Keep your packaging. Retain the original carton and internal protective packaging until you have completed assembly and confirmed the bike runs correctly. You will need it if the bike has to be returned, and it is required for shipping-damage claims.
Have a second person available. CEMOTO eBikes and dirt bikes weigh between 55 kg and 75 kg in their cartons. Assembly is significantly easier and safer with two people.
Inspect before you discard anything. Small parts — nuts, bolts, keys and pedals — can come loose in transit. Check the bottom of the carton and inside the protective wrapping before you throw it away.
Shipping damage: If anything arrives damaged, photograph the carton, the shipping label, the internal packaging and the affected component, then email support@cemotoride.com. Confirmed shipping damage to a component is normally resolved by dispatching replacement parts within 48 hours. Claims must be raised within 7 calendar days of receipt.
Assembly difficulty at a glance
| Model type | Arrives assembled | You need to install | Typical time |
|---|---|---|---|
| D-series dirt bikes (D02 / D03) | ~85 % | Front wheel, handlebars, footpegs, front number plate / headlight | 20–30 minutes |
| Commuter, mountain & fat-tire eBikes | ~90 % | Pedals, seat and seat post, front wheel, sometimes handlebars; brake and gear adjustment | 30–45 minutes |
If you are not comfortable completing the assembly and adjustment yourself, we recommend having a local bike shop carry out a professional assembly and tune. Warranty coverage is not affected by professional assembly, but it is voided by improper assembly that causes damage.
Next step
Start with Unboxing & Assembly, then complete the Pre-Ride Inspection before your first ride.