# CEMOTO Documentation Center

Official product documentation, service guides and technical support for CEMOTO electric bikes, electric dirt bikes and e-scooters.

> This documentation set is compiled from the official CEMOTORIDE store (cemotoride.com), the published CEMOTO owner manuals and the CEMOTO technical support library.

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## What do you need help with?

<table id="bkmrk-i-want-to%E2%80%A6-go-to-fin"><thead><tr><th>I want to…</th><th>Go to</th></tr></thead><tbody><tr><td>Find the manual for my model</td><td>[User Manuals](https://wiki.cemotoride.com/link/318)</td></tr><tr><td>Watch a step-by-step video</td><td>[Video Tutorials](https://wiki.cemotoride.com/link/393) — 23 embedded guides</td></tr><tr><td>Unbox and assemble my new bike</td><td>[Unboxing &amp; Assembly](https://wiki.cemotoride.com/link/299)</td></tr><tr><td>Understand what is in the box</td><td>[What's in the Box](https://wiki.cemotoride.com/link/302)</td></tr><tr><td>Do the first-ride safety checks</td><td>[Pre-Ride Inspection](https://wiki.cemotoride.com/link/300)</td></tr><tr><td>Learn the display and error codes</td><td>[Display &amp; Error Codes](https://wiki.cemotoride.com/link/332)</td></tr><tr><td>Fix a problem</td><td>[Troubleshooting Overview](https://wiki.cemotoride.com/link/327)</td></tr><tr><td>Charge and care for the battery</td><td>[Battery Care &amp; Charging](https://wiki.cemotoride.com/link/321)</td></tr><tr><td>Follow a service schedule</td><td>[Maintenance Schedule](https://wiki.cemotoride.com/link/323)</td></tr><tr><td>Check my warranty or start a claim</td><td>[Warranty](https://wiki.cemotoride.com/link/391)</td></tr><tr><td>Return or cancel an order</td><td>[Returns &amp; Refunds](https://wiki.cemotoride.com/link/387)</td></tr><tr><td>Find a part number</td><td>[Spare Parts &amp; Compatibility](https://wiki.cemotoride.com/link/382)</td></tr><tr><td>Contact support</td><td>[Contact &amp; Support](https://wiki.cemotoride.com/link/378)</td></tr></tbody></table>

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## Documentation sections

### [Getting Started](https://wiki.cemotoride.com/link/298)

Everything from delivery to your first ride: unboxing and assembly, box contents, first-ride preparation, and rider fit and sizing.

### [D-Series Electric Dirt Bikes](https://wiki.cemotoride.com/link/313)

Model documentation and manuals for the CEMOTO D-series off-road electric dirt bikes: D02 Classic, D02 Track, D03 Pro and D03 Beast.

### [Electric Bikes &amp; Scooters](https://wiki.cemotoride.com/link/304)

Documentation for CEMOTO commuter, mountain, fat-tire and folding eBikes and e-scooters: EB40, AEB31A, B28, B28A, B28D, EB66, B57A and EM11.

### [Maintenance](https://wiki.cemotoride.com/link/320)

Battery care and charging, torque and fastener reference, chain, brake, tire and suspension servicing, storage, and cleaning.

### [Video Tutorials](https://wiki.cemotoride.com/link/393)

Twenty-three step-by-step video guides from the CEMOTO support library — assembly, controller setup, error-code diagnostics, motor and brake repair. Every video is embedded inline, with brief written notes alongside.

### [Troubleshooting](https://wiki.cemotoride.com/link/327)

Diagnostic guidance organized by symptom — power, motor, throttle, charging, brakes and range — plus display error code reference and the technical guide video library.

### [Policies](https://wiki.cemotoride.com/link/384)

Warranty, returns and refunds, shipping and delivery, payment, and privacy policies.

### [Support](https://wiki.cemotoride.com/link/377)

How to contact CEMOTO support, warranty registration, spare parts and accessory compatibility, and the legal/regulatory guidance for off-road electric dirt bikes.

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## Important safety notice

CEMOTO D-series electric dirt bikes are **off-road vehicles intended for use on private land and closed tracks only**. They are not sold as street-legal vehicles. Riding laws for electric dirt bikes vary significantly by country, state and municipality — it is the rider's responsibility to confirm local requirements before riding. See [Riding Laws &amp; Compliance](https://wiki.cemotoride.com/link/381).

Electric bikes (commuter, mountain and fat-tire models) are designed for on-road and improved-trail use. Always wear an approved helmet, and read the owner manual for your specific model before your first ride.

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## Notes on this documentation

**Language.** All customer-facing content in this documentation center is written in English.

**Performance figures.** Top speed, range and charge-time figures quoted throughout are manufacturer-stated maximums under controlled test conditions (typically a 70 kg rider, 25 °C ambient temperature and 20 km/h constant speed for range tests). They are **not simultaneous guarantees**. Actual performance varies with rider weight, terrain, temperature, tire pressure, battery condition and riding style.

**Specification changes.** CEMOTO continuously improves its products. Specifications and manual content are subject to change without notice. Where an illustration or specification in a manual differs from the physical product, the physical product governs.

**Source of truth.** Where this documentation and an official published policy differ, the policy currently published on cemotoride.com governs.